Contact HTC

HTC is committed to to providing excellent customer service. If you need customer service, please contact us using one of the methods listed below:

If you need to report an outage or other problem with any HTC service, please see Repair Service.

To contact HTC by phone:

If you wish to speak to an HTC Customer Relations Associate, call 843-365-2154 or 800-824-6779.

To contact HTC by mail:

Send your comments to PO Box 1820 Conway, SC 29528. Attention: Customer Service.

Horry Telephone Cooperative, Inc. is a BBB Accredited Telephone Company in Conway, SC


Complete the online form below and a Customer Relations Associate will connect with you as soon as possible. By submitting this form, you grant HTC the permission to access and review your account as necessary to respond to your inquiry.

Note: All fields are required.


    Send problems and questions to Horry Telephone Cooperative, Inc. Manager of Customer Relations, 3480 Hwy 701 North, Post Office Box 1820, Conway, SC 29528, fax: 843-365-0855 or email

    Community Connection:

    Community Connection is a free service of HTC Digital Cable Television providing text-based public service announcements (PSAs) to nonprofit organizations in the HTC service area, including Myrtle Beach, Conway, North Myrtle Beach and the Grand Strand. Community Connection airs on HTC Channel 4 throughout the day between scheduled programming*. You can also post your PSA for FREE on

    *Programming times subject to change.

    HTC Member Connections Bundle Calculator

    Click on our Bundle & Save calculator to add up your savings! You’ll see how the more you bundle the more you save!