Contact HTC

HTC is committed to to providing excellent customer service. If you need customer service, please contact us using one of the methods

If you need to report an outage or other problem with any HTC service, please see Repair Service.

To contact HTC by phone:

If you wish to speak to an HTC Customer Relations Associate, call 843-365-2154 or 800-824-6779.

To contact HTC by mail:

Send your comments to PO Box 1820 Conway, SC 29528. Attention: Customer Service.

To contact HTC by email:

Complete the online form below and a Customer Relations Associate will connect with you as soon as possible. By submitting this form, you grant HTC the permission to access and review your account as necessary to respond to your inquiry.


Note: All fields are required.


    Send problems and questions to Horry Telephone Cooperative, Inc. Director of Customer Service, 3480 Hwy 701 North, Post Office Box 1820, Conway, SC 29528, fax: 843-365-0855 or email