HTC Repair

The HTC repair department is available 24 hours a day, 7 days a week. You may notify us of an outage or other problem using the online form below. An HTC associate will respond as soon as possible to restore service in your home or business.

To report a problem online:
Complete the form below and an HTC associate will respond to you within 48 hours. By submitting this form, you grant HTC the permission to access and review your account as necessary to respond to your inquiry.

To report a problem with cable or telephone service by phone:
Call an HTC Customer Relations Associate at 843-365-2186 or 611 from any HTC exchange for 24 hour assistance.

To report a problem with residential Internet service by phone:
Call an HTC Customer Relations Associate at 843-369-8745.

To report a problem with business Internet service by phone:
Call an HTC Customer Relations Associate at 843-369-8989.

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