TV On My Side

As a proud member of our community for over 60 years, we are committed to providing the most reliable communications services at the best possible value.

This commitment to you guides us in everything we do. That’s why we’ve invested $330 Million over the past 10 years to upgrade our products, from building our digital cable offerings to providing the latest in advanced services to upgrading our Network for the fastest internet speeds. 

To give you the best value in digital cable, we work hard to keep your bill as low as possible. In fact, the average basic cable bill in the US has increased every year since 1995, and is now ringing it at $71.  During this time, HTC has kept our members’ basic cable bill much lower than this amount by foregoing increases in many years and absorbing them ourselves.  HTC has also refunded over $100 Million in Capital Credits to our members since 1979.

And although our members enjoy some of the lowest cable rates around, HTC still provides all of the cutting-edge products and services you want, all in one place:  home phone, security, digital cable, wireless services and high-speed internet.  Our digital cable packages have channels for every member of your family, and TV Everywhere and video on demand are already included as part of your service, so there’s no extra cost to enjoy your TV on your terms, wherever you go.  There are also discounted rates when you bundle multiple services together for an even better value.

Ever wonder about the fees that make up your monthly cable bill?

Learn about the 3 'C's that drive Cable Costs >>>  

Your monthly bill has two big cost buckets:

  • Cost to Provide Service
    This includes installation costs, maintaining and upgrading our infrastructure, employee salaries and normal expenses common to every business, such as rent, power and postage.
  • Programming Costs
    All Satellite and Cable Providers (TV Providers) pay each Network owner and broadcaster a fee for every household that receives a particular channel every month – regardless of whether anyone in the household actually watches it.  These costs have dramatically increased at 3½ times the rate of inflation over the last 15 years. Today, HTC pays over 75% of every dollar for our Cable service rates directly to Networks.  

Out of control programming fees are consistent across all TV Providers. Our competitors have been vocal about the need to raise rates as programming costs continue to climb.  Mike White, CEO of DIRECTV, talks about the need to raise rates due to the impact of programming increases, especially from broadcast stations and sports Networks, in this article:  http://variety.com/2013/biz/news/directv-ceo-well-have-to-raise-tv-prices-again-in-2014-1200667322/

HTC has looked long and hard at how to keep our members’ bills as low as possible in light of these skyrocketing programming fees.  We were able to push out a rate increase to allow more time to give our members the most savings, and dropped the total amount of the rate increase.  Although we aren’t happy with a $6.50 rate increase, either, it covers less than half of the total programming rate increases for this past year;  HTC will be absorbing the remaining costs.

So exactly how do Networks affect your bill?  It’s something we call the ‘3 C’s’ – Content, Consolidation and Competition – and we’ve put together this 101 for our members to learn more about it.

We welcome your questions and thoughts on this subject that is important to us all, so please email us here tvonmyside@htcinc.net.

Help
Channel: Product Category
Entry Title: TV On My Side
Entry ID: 1492

[CLOSE]
"One bill and save a lot of money by bundling. Cellphones, internet, cable, landline, and security system." - Kimberly F, Aynor
"We have the landline, cable and Internet bundle with HTC. We save money bundling, but it is the wonderful customer service that keeps us with HTC. We always recommend HTC! I have heard horror stories about customer service especially with Internet about other companies. With HTC... We always get a tech quickly. They are always so patient and helpful. " - Diana F, Murrells Inlet
"Great convenience, one bill, great service ... we've bundled, internet, cable and land line phone ... love the patient helpful people when you call with a problem." - BJ, Myrtle Beach
"I have all four of the services, and we save bundles by bundling our services together..... Thanks HTC... " - Crystal G, Conway
"We have home phone, two cell phones, cable, Internet, & home security. We love your services. Love having it all together." - Tammy M, Conway
"We have the bundle internet, cable, wi fi, landline phone. Always get the courteous help. Love HTC!" - Michael C, Conway
"One low price!! We bundled Cable & Internet, but are also getting ready to add a Security System. Also love the fast response to service calls!!" - Michael A, Myrtle Beach
"I have bundled cable, home phone, cell phone and Internet, and the price can't be beat!! Have been an HTC customer for years....love the service. " - Susan T, Myrtle Beach
"After moving here from GA last year we started with another provider. A few months ago we switched to HTC & bundled TV, Internet, phone & home security. The TV & phone service is much clearer & we have the peace of mind that we now have a home security system that doesn't cost us a small fortune." - Judy P, Conway
"One bill and you're done! I bundle cable, cells & internet!" - Deb B, Conway
"We have it all bundled: cable, Internet, home phone and two cell phones!! Awesome!! And the best part is unlimited minutes on the cell phones and long distance on the home!! " - Kathryn R, Myrtle Beach
"I have cable, Internet, landline phone, and the best customer service help. Always there to fix the problem. No better service than HTC!!! " - Sandra C, Conway
"I bundle the cable and internet and I love it!! Wouldn't go anywhere else!" - Keisha J, Conway
"We bundle cable, telephone and internet. It saves us money and the service, if we need it, is always fast and friendly." - Merilyn C, Conway
"We have two cell phones, about to add a third, Internet, TV and home phone, and the best part is the customer service. I know if there is an issue, it will be resolved. " - Richard L, Conway
"One bundle...one bill = one happy family!" - Jennifer V, Myrtle Beach
"HTC is the best. Had a crew to my house in less than an hour, problem fixed. Other like companies could learn a lot from you all. Thank you!" - Anita R, Myrtle Beach
"The best part about bundling is having one bill! Having one bill for my telephone, cable, internet, and alarm system is awesome!" - Sherita G, Longs
"We have cable, Internet and home phone. So great have all bundled together instead of numerous bills. Hubby is super excited about SEC network. Thanks again HTC!!!!" - Emiley C, Conway
"We can't believe how much money we are saving by bundling our services... Before, we paid for direct tv, time warner for internet and phone.... Now that we have HTC for all our services, we save nearly $100.00 per month and get home security...... Love it!" - Lori T, Myrtle Beach
"I bundle cable, internet, wireless, & landline phone. Even got family to switch because it is the best." - Richard L, Conway
"Everything HTC - My cell, landline, Internet, and cable. People can't believe it when I tell them how much I pay for all four. " - Evette G, Conway
"We have bundled Cable, Phone and Internet..We saved a lot of money verses the other cable company...LOVE HTC!!!!" - Dory C, Conway
"We have home phone cell phones, cable and Internet...love saving money and love the service!! All so friendly...thanks HTC!!!" - Megan M, Aynor
"We bundle internet and cable - best thing is quick and friendly customer service. " - Katie P, Conway
"One bill definitely makes my life easier. I am lucky to be able to remember my name anymore with a 16-month-old running around the house! " - Dawna R, Loris
"I have an iPhone, my husband's cell, our land-line phone, high-speed Internet and cable with HBO, Encore and MLB. We are very happy to be connected with HTC. Our service is awesome and the customer service is outstanding. It is hard to get good customer service these days. Oh, and did I mention I love my iPhone? Bundling saves money too!! " - Joanne G, Conway
"We bundle Internet, cable and Home phone, We save lots of money and get great service!" - Nancy V, Loris
"We have our home phone, cable, Internet and cell phones all bundled. It saves money and you only have to write one check verses four or five. But the best part is the service. We call one place to for the best service ever. " - Terri C, Conway
"We bundle phone, internet and cable. Love saving money and the customer service is always excellent! Whether it is tech support or the friendly people in your offices...we always get wonderful service." - Diana F, Murrells Inlet