Maintenance Alerts

HTC Planned Maintenance Alert: Thursday, May 25

HTC will be performing maintenance on our network on Thursday, May 25. The work will be done during our maintenance window between the hours of midnight and 6 a.m. to minimize the impact on our customers. During this time some customers may experience a 5-10 minute interruption of HTC services. If you have a security system connected to an HTC phone line that may be interrupted as well. We apologize for any inconvenience this may cause. If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186. Thank you.

HTC Planned Maintenance Alert: Wednesday, May 26

HTC will be performing maintenance on our network on Friday, May 26. The work will be done between the hours of midnight and 6 a.m. to minimize the impact on our customers. During this time some customers in Myrtle Beach and Surfside Beach may experience an interruption of HTC services. If you have a security system connected to an HTC phone line that may be interrupted as well. We apologize for any inconvenience this may cause. If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186. Thank you.

HTC Planned Maintenance Alert: Tuesday, May 30

HTC will be performing maintenance on our network on Tuesday, May 30. The work will be done during our maintenance window between the hours of midnight and 6 a.m. to minimize the impact on our customers. During this time some customers may experience a 5-10 minute interruption of HTC services. If you have a security system connected to an HTC phone line that may be interrupted as well. We apologize for any inconvenience this may cause. If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186. Thank you.

HTC Planned Maintenance Alert: Tuesday, June 6

HTC will be performing maintenance on our network on Tuesday, June 6. The work will be done during our maintenance window between the hours of midnight and 6 a.m. to minimize the impact on our customers. During this time some customers may experience a 5-10 minute interruption of HTC services. If you have a security system connected to an HTC phone line that may be interrupted as well. We apologize for any inconvenience this may cause. If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186. Thank you.

HTC Planned Maintenance Alert: Tuesday, June 13

HTC will be performing maintenance on our network on Tuesday, June 13. The work will be done during our maintenance window between the hours of midnight and 6 a.m. to minimize the impact on our customers. During this time some customers may experience a 5-10 minute interruption of HTC services. If you have a security system connected to an HTC phone line that may be interrupted as well. We apologize for any inconvenience this may cause. If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186. Thank you.

Sun Spots

Sun outages take place every year during the Spring and Fall when the sun passes behind a satellite. During these mini-eclipses, energy from the sun causes degradation in the video signal. Video customers may experience anything from a slight signal degradation such as tiling to complete signal loss. The outages will be gradual and slight on the first and last days of the cycle, reaching a peak during mid-cycle when the sun is located directly behind the satellite. The exact date, time and severity of these outages will vary. The fall cycle will last several weeks in October. If you experience outages longer than 15 minutes, please contact our Repair Department at 365-2186.

 

 

Tools & Options

Help
Channel: Simple Page
Entry Title: Maintenance Alerts
Entry ID: 558

[CLOSE]

HTC Member Connections Bundle Calculator

Click on our Bundle & Save calculator to add up your savings! You’ll see how the more you bundle the more you save!