AT&T offers credits in wake of Irma

September 11, 2017

After a natural disaster or major tragedy, the most important help AT&T provides its customers is understanding and empathy.

·         AT&T is working diligently to help impacted customers affected by Hurricane Irma.

·         Beginning September 6, 2017, and running through at least September 10, 2017, we are providing the following offers for our domestic and international customers:

 International Offer #1 (British Virgin Islands, Dominican Republic, Haiti, Turks and Caicos):

  • Timeframe: 12:00AM on Wednesday, September 6 through 11:59PM on Sunday, September 10 - Local time zone.
  •  Unlimited calls and texts from the U.S. to the identified international countries for AT&T postpaid and AT&T PREPAID customers.

 International Offer #2 (Bahamas):

  • Timeframe: 12:00AM on Wednesday, September 8 through 11:59PM on Sunday, September 10 - Local time zone.
  • Unlimited calls and texts from the U.S. to the identified international countries for AT&T postpaid and AT&T PREPAID customers.

Domestic Offer #1 (Puerto Rico/US Virgin Islands):

  • Consumer postpaid customers with billing address ZIP codes in Puerto Rico/USVI will receive waived data, talk, and text from 12:00AM on September 6, 2017, through 11:59PM September 15, 2017.
  • AT&T PREPAID customers with billing address ZIP codes in Puerto Rico/USVI will receive waived talk and text as well as extended payment dates from 12:00AM on September 6, 2017, through 11:59PM September 15, 2017.

Domestic Offer #2 (Florida):

  • Consumer postpaid customers with billing address ZIP codes in the entire state of Florida will receive waived data, talk, and text from 12:00AM on September 8, 2017, through 11:59PM September 17, 2017.
  • AT&T PREPAID customers with billing address ZIP codes in the entire state of Florida will receive waived talk and text as well as extended payment dates from 12:00AM on September 8, 2017, through 11:59PM September 17, 2017.

Credits post in up to 2-3 billing cycles.

Dates are based on local time zones.

We will continue to assess the impact on customers in additional locations.

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Channel: News
Entry Title: AT&T offers credits in wake of Irma
Entry ID: 2470

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