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South Carolina LIFELINE Program

If you are a low-income consumer and need help paying for phone service or broadband internet service, you may be eligible to participate in the government Lifeline benefit program.

Lifeline reduces residential landline telephone service by up to $12.75 per month ($153 in savings per year) or residential broadband internet service by up to $9.25 per month ($111 in savings per year).

You may qualify to receive Lifeline if your household income is at or below 135% of the Federal poverty guidelines or you receive any of the following benefits: Federal Public Housing Assistance (FPHA) or Section 8, Medicaid (Healthy Connections), Supplemental Nutrition Assistance Program (SNAP-formerly known as Food Stamps), Supplemental Security Income (SSI) or Veterans Pension and Survivors Benefit Programs.

For program enrollment, HTC customers must visit an HTC location to present a photo ID and proof of eligibility.

Lifeline assistance is limited to one per household and available on one service only per household, whether landline voice, mobile voice, fixed broadband, or mobile broadband. Pursuant to federal law, any consumer who willfully makes false statements in order to obtain Lifeline benefits can be punished by fine or imprisonment or can be barred from the program. 

Lifeline Enrollment Form

Frequently Asked Questions:

How much can I save?

You will save up to $12.75 on your basic monthly bill for residential landline services.  You will save up to $9.25 per month on your basic monthly bill for residential broadband internet service.


How do I know if I am eligible?

You may qualify to receive Lifeline if your household income is at or below 135% of the Federal poverty guidelines or you receive any of the following benefits: Federal Public Housing Assistance (FPHA) or Section 8, Medicaid (Healthy Connections), Supplemental Nutrition Assistance Program (SNAP-formerly known as Food Stamps), Supplemental Security Income (SSI) or Veterans Pension and Survivors Benefit Programs.


Are there any restrictions?

Government rules specifically state that each subscriber can have no more than one Lifeline discounted service. Lifeline is limited to one per household and non-transferable between individuals.

For Voice Lifeline requests, the Lifeline discounts cannot be applied to a customer that received Lifeline discounts from another voice provider (wireline or wireless) within the previous 60 days.  For Broadband Lifeline requests, the Lifeline discount cannot be applied to a customer that received the Lifeline Broadband discount from another provider within the previous 12 months.  There is a national database of Lifeline subscribers that will deem these customers ineligible should they apply and have not met the time requirements from a previous provider.


How do I apply?

HTC customers who believe they meet the requirements must visit an HTC location to present a photo ID and proof of eligibility for program enrollment.  Lifeline members must apply/re-apply each year.
 

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