Now Available: HTC My Account App

Get access to nearly every aspect of your HTC services from your mobile device with the HTC My Account app, now available for download from the Google Play and App Store. You can now customize your services and how you connect with HTC from anywhere.

From the app, you can pay your bill, modify service details, or request support via your smartphone or tablet. The My Account app is designed to put the power of HTC at your fingertips.

Customize Your HTC Experience

Receive email reminders when your statement is available or enroll in automatic payments, and never worry about a late fee or missed payment again. Plus, in less than 10 seconds, you can switch to a paperless monthly statement from HTC.

When you want to change your Wi-Fi name or password, you don’t have to contact technical support. Make the change yourself on the My Account app. Simply log into My Account and make your desired changes.

When you need to adjust or add service features, the My Account app is the place to go. Explore the different services offered and decide which works best for your family.

Your HTC Digital Cable or HTC TV MAX service is accompanied by a TV Everywhere account. You can use the My Account app to access TV Everywhere. With an HTC TV Everywhere username and password, you can view some of the best shows, movies and live streams from the most popular networks. Use TV Everywhere on your laptop, iPhone, iPad, Android Smartphone or gaming system.

Download My Account

The app is free and available in the Google Play Store and App Store. It’s the easiest way for you to pay your bill and view your account details in one place. Download the new HTC My Account app in your app store now!

Virtual Tailgating Reunites Sports Fans

The best football weather is finally here! The cool days used to be filled with parking lots of sports fans gathering to grill and chill before kick-off. Tailgating in 2020, however, is a bit harder.

While watching football in person is still an option in some cities, many limit gathering crowds and have eliminated tailgating as a pre-game ritual. For the sports fan who’s pining for a great burger and good conversation, virtual tailgating is a modern solution.

Countdown to Game Time

Tailgating doesn’t have to be eliminated from your pre-game routine, you just need a new way to gather with friends. We have some ideas:

  • Sharing on a screen: Share the game time experience with friends on Squad. You can use the app to create a watch room, invite friend, and screen share video of the game.
  • Tailgating at a distance: Weather throughout November and December along the South Carolina coast is still super comfortable. Host a tailgating party in your backyard, giving you enough space to socially-distance from friends. Use an outdoor television, your computer, or a mobile device to connect to your HTC High-Speed Internet to power the HTC TV MAX With your reliable Wi-Fi connection, you can stream the live game via the TV MAX app, and even if some guests migrate indoors, TV MAX content can stream on seven devices simultaneously.
  • Neighborhood night out: Rent a big screen with a projector and host a neighborhood block party to watch the game. Community spaces like a pool or clubhouse area should give you enough space to properly socially distance. Use the TV Everywhere app – included with your HTC Digital Cable or TV MAX membership – to access the big game and play it on your jumbo screen.

It’s Game Time!

Don’t allow COVID-19 to stop you from enjoying football season and tailgating. By using technology, HTC High-Speed Internet, and HTC TV MAX, you can create a safe, fun environment for your family and friends.

3 Reasons HTC Is Thankful For Its Members

 

After all we’ve overcome in 2020, this holiday season is the perfect time to show gratitude for even the smallest of kind gestures. HTC is committed to bettering the lives of those who live in the communities we serve, but that wouldn’t be possible without our members.

If not for our members, these three core components of our communities would be missing:

Your kindness

The HTC Helping The Community initiative was launched amidst the COVID-19 pandemic. We wanted to highlight some of the good deeds we knew were happening in our own neighborhoods, and the response was overwhelming. So many of our members wrote in to tell us how they were impacted by the kindness of a stranger or neighbor. Those heartwarming stories are what make HTC members pillars in our community.

 

Your patience

As COVID-19 swept through our communities, HTC put measures in place to ensure we are being safe when visiting a member’s home and only coming inside the residence when necessary. Our installation and repair technicians continue to practice safety measures to minimize health risks associated with the virus. We appreciate your patience as we find innovative ways to navigate this health crisis.

 

Your determination

So many of the small businesses owned by HTC members in Horry and Georgetown counties continue to forge through these unprecedented times. Despite the uncertainty and fluctuating economy, HTC business members continue to open their doors, respect local social-distancing regulations, and serve our neighbors. 

 

HTC is thankful for you and what you bring to the Cooperative and our community. HTC holiday hours and closings are noted below for your convenience:

  • Thanksgiving Day (Thursday, November 26) – All Retail, Residential Contact Center, and Business Sales/Support offices closed. Technical Support is available 24/7.
  • Black Friday (Friday, November 27) – All Retail offices and Business Sales/Support closed. Residential Contact Center to be open regular hours (8 am – 8 pm) and Technical Support is available 24/7.

Must-Watch Holiday Movies

HTC Digital Cable and HTC TV MAX channel lineups are filled with holiday movies. Whether you’re ready to grab a bowl of popcorn and enjoy an animated favorite with the family or you want to get cozy on the couch for a Hallmark holiday romantic film, you’ll find some great options on the HTC channel lineup.

Find your holiday favorites on the most popular channels:

  • Hallmark: The classic Christmas channel will debut 40 new seasonal films. Catch brand-new movies through December 20.
  • CBS: Animated classics like Frosty the Snowman and The Story of Santa Claus will air at the end of November and throughout December.
  • ABC: Don’t miss Olaf’s Frozen Adventure, The Disney Holiday Singalong, and many other Disney seasonal favorites beginning Thanksgiving night.
  • NBC: The Christmas season can’t possibly begin until you’ve seen the 88th Annual Christmas in Rockefeller Center.

Look for these and other great programming options on the HTC channel lineup. Plus, you can explore the on-demand section of TV MAX for access to family favorite holiday films.

Make Your Home Safe For The Holidays

As you’re decorating, planning the holiday family dinner, and racing to purchase your final gifts, it may be easy to lose sight of the dangers that arise during the most wonderful time of the year. An estimated 36% of Americans have had a package stolen from outside their home at least once. The average value of a stolen package is between $50 and $100, but it costs nearly double that to replace the item.

The HTC Connected Home security system offers top-of-the line alarm technology, and now you can protect your family and home without an HTC technician. The HTC Home Security Self-Install Kit allows you to place your panel, motion sensor, and door and window contacts where they’re most needed.  Coupling the self-install kit equipment with indoor and outdoor security cameras will provide a comprehensive security system for your home.

The doorbell and outdoor cameras are designed to withstand severe weather and temperatures. The doorbell camera is water resistant and able to withstand temperatures from -40°F to 140°F, while the outdoor camera is waterproof against rain, snow, or even the occasional garden hose and able to withstand temperatures from -4°F to 122°F.

Complete Home Protection

HTC recognizes protecting your home and holiday packages shouldn’t require someone to come inside your home to connect the system. You’re in charge with the HTC Home Security Self-Install Kit, complete with simple instructions on the Alarm.com app. To learn more about guarding your family, gifts and home this holiday season and beyond, call 843-369-8969 or click here to explore security and automation options.

Everything you need to know about the Macy’s Thanksgiving Day Parade

Click to visit video page

The Macy’s Day Parade will have a different look this year as the annual holiday season kick-off event is reproduced virtually. You may not see thousands of parade participants walking along the 2.5-mile parade route in New York City on Thanksgiving morning, but you can check out several cool videos that demonstrate how the creators of this year’s event will keep the magic alive.

Scam targets HTC members

HTC is aware of a scam circulating via email that targets HTC customers.

The image above this is a copy of the fake email. HTC would never ask you to download a secure file.

Another giveaway that this email is fake can be seen in the “from” line, which does not have an @htcinc.net address.

Please do not download or click on any links in emails of this nature.