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HTC High-Speed Internet gets Faster

Click Here to test your Internet SpeedHTC is constantly improving its network to bring the latest in technology to its members. We will soon raise the download speed of our Standard Tier.

So, what does that mean?

It means you will be able to stream more movies, use more devices and enjoy the many things the internet has to offer without constant buffering. In an era of online learning, working from home, and relying on digital entertainment, high-speed internet is essential.

What Do Faster Speeds do for me?

Having the appropriate internet speed to operate each device in your home is necessary for an enjoyable, seamless experience. Think of your internet bandwidth as a highway.

With one vehicle on the roadway, you’re able to travel at top speed and change lanes smoothly. As more cars enter the highway, you’re forced to slow down. Internet works in a similar fashion. With just one or two connected devices, your internet experience is exceptional. As more devices, like cell phones, streaming entertainment, game systems, home security networks, and laptops are connected, an insufficient internet speed would lead to buffering or cause your device to work slowly. 

While the current HTC Standard Internet Tier allows families to operate multiple devices at once, we recognize faster speeds are needed for the increased amount of time many are spending connected to the internet. 

What speeds can I expect?

The faster speeds you experience will vary, depending on your HTC High-Speed Internet Tier and equipment. 

The faster speeds mentioned on your postcard mailer are dependent on the equipment used for connecting, age of the devices in your home, the number of devices connected, and whether you are using a device directly connected to your modem or wirelessly with Wi-Fi.

Do I have the speed I need?

Access the internet speed calculator to determine if the speed you have meets the needs of your family’s internet use.

How much internet speed do I need?

To experience even faster speeds, you may need to change out your current equipment. If you have received a new modem from HTC, please follow the directions below to install your new equipment and enjoy the increased internet speed from HTC.

How do I manage my Wi-Fi network and password?

Manage your network name and access your Wi-Fi password easily by using HTC My Account or the HTC My Account App, available for free download in the App Store and Google Play Store. Click here to set up your account if you do not already have one, then download the HTC My Account app to your mobile device.

Hooking up your modem

Wireless Gateway

DG2470 Wireless Gateway

Click for instructions on how to install the DG2470 Wireless Gateway.

ZyXEL 4927

Click for instructions on how to install the ZyXEL 4927.