With HTC’s Voice Mail, your calls will always be answered. Whenever you’re on the phone or unavailable to answer a call, your calls may be forwarded automatically to Voice Mail. Callers will hear your personal greeting, after which they can leave their own message.

Yes.  HTC also offers multiple mailboxes under one telephone number. These are mailboxes that branch off of a Primary Mailbox to provide businesses with the option of adding additional mailboxes much like a voice mail system would and provide residential users with the ability to provide family members with their own individual mailbox… all under one telephone number.

To set up your voice mailbox for the first time:

1. Call from the number on which you are setting up your voice mailbox:
2. Dial your voice mail access number.  Find access numbers here.
3. You will be prompted to change your default pin code. (Must be non-sequential and non-repetitive)
4. Add the new pin code of your choice (4 to 8 digits), followed by the “#” key. Next, you are prompted to record your name. This is used when greeting your callers or when you leave messages for others:
5. Record your name and press “#” when finished. An announcement plays your recording back to you.
6. If you want to re-record it, press “1”.
7. If you want to keep it, press “#”.

To set up your greeting:
1. Once you have successfully recorded your name, you are prompted to select a greeting. You can use a number of different types of greetings.
2. To record your own personal greeting, press “1”. Then record your personal greeting, pressing “#” when finished.
3. To use a system-generated greeting that announces your recorded name, press “2”.
4. To use a system-generated greeting that reads out your phone number, press “3”.
5. To use a system-generated greeting that neither announces your name nor reads out your phone number, press “4”. An announcement plays back your selected greeting.
6. To record or select a different greeting, press “1”.
7. To save it and use it as your greeting, press “#”.
8. Once you have finished, you are transferred to the Main Menu.

Note:
After this initial setup, you can access the system from any phone by dialing your voice mail access number and entering your 10-digit voice mailbox phone number, entering your pin code, followed by the “#” key.

To access messages when calling from the telephone number your voice mailbox is set up on:
1. Dial your voice mail access number.
2. Enter pin code, followed by the “#” key. You will be in the Main Menu.
3. Press “1” in order to get in the Listen to Messages Menu.

To access messages when you are calling from another location:
1. Dial your voice mail access number & enter your 10-digit voice mailbox phone number.
2. Enter pin code, followed by the # key. You will be in the Main Menu.
3. Press 1 in order to get in the Listen to Messages Menu.

Anonymous Call Rejection allows you to “deny” any calls from ringing the line if the calling party has blocked the identification number. The calling party receives a message that the call is not being accepted due to the identification block.

To activate Anonymous Call Rejection:
1. Lift the receiver and listen for dial tone.
2. Dial “*77”.
3. Listen for confirmation tone, hang up.

To de-activate Anonymous Call Rejection:
1. Lift the receiver and listen for dial tone.
2. Dial “*87”.
3. Listen for confirmation tone, hang up.

Call Forwarding enables you to transfer your incoming calls to another number. Call Forwarding is great for the business person who wants to catch after-hours business calls at home, or for anyone who doesn’t want to miss an important call when away from home.

To enable an individual Wake Up/Reminder Call through the handset:

1. Press “*310”.
2. Listen for the prompt to dial the desired time.
3. Enter the preferred time in 24-hour clock format, then press #.
4. An announcement will confirm that the time has been set, an option to cancel will also be provided.

To check an individual Wake Up/Reminder Call through the handset:
1. Press “*313”.

To disable one individual Wake Up/Reminder Call through the handset:
1. Press “*312”.

To disable all individual Wake Up/Reminder Call through the handset:
1. Press “*311”.

Caller ID Blocking Per Call:
Temporarily prevent the transmission of your phone number on a per call basis through the use of an activation code prior to each call. This feature is available at no charge, but must be activated prior to each call.

To activate Caller ID Blocking per call:
1. Press “*67”.
 
Caller ID Blocking Per Line:
Prevent the transmission of your phone number on all outgoing calls placed from your phone.

To temporarily suppress Caller ID Blocking:
1. Press “*82”. Your number will be identified to the person you are calling.
2. After the call is disconnected Caller ID Blocking will automatically be restored.

To activate Do Not Disturb:
1. Lift the receiver and listen for dial tone.
2. Dial “*78”.
3. Listen for confirmation tone, hang up.

To cancel Do Not Disturb:
1. Lift the receiver and listen for dial tone.
2. Dial “*79”.
3. Listen for confirmation tone, hang up.

To use Anonymous Call Screening:
1. Whenever someone calls you from an anonymous number, Anonymous Call Screening does not put the call through to you directly. Instead, the caller hears an announcement explaining that you do not accept unidentified calls, and is asked to say his or her name so that it can be recorded.
2. If the caller records a name, Anonymous Call Screening then rings your phone. When you pick up, you hear a message giving you the recorded name.
3. You can then decide whether to speak to the caller.
4. You will be given the option to accept the call, play a message informing the caller that you do not accept telemarketing calls and ask to be removed from his or her calling list, or play a message informing the caller that you cannot accept the call at this time and ask to call you back later.
5. If you do not select any of the previous options, Anonymous Call Screening disconnects the call after a short timeout.  If the caller does not record a name, Anonymous Call Screening does not accept the call and your phone will not ring.