Rebooting Your Gigacenter
HTC members who are connected by fiber have a gigacenter in their homes to power the internet. As with any technology, sometimes this gigacenter will need to be rebooted.
Follow this link for step-by-step instructions.
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How do I know when the gigacenter in my home needs a reboot?
If you’re having connectivity issues, and it’s not due to an outage, the first step would be to reboot. Often, that solves the problem. But if it doesn’t, our Technical Services team is available 24/7 at 843.365.2186.
They were working on fiber in our area, have they finished up yet??? Is there any thing I need to do on my end??
Once everything is done and the fiber has been installed, you will receive a notification that it’s time to schedule a connection to the home.