HTC is aware of a scam circulating via email that targets HTC customers.
The image above this is a copy of the fake email. HTC would never ask you to download a secure file.
Another giveaway that this email is fake can be seen in the “from” line, which does not have an @htcinc.net address.
Please do not download or click on any links in emails of this nature.
I received an email a few days ago. I do not remember if I responded to it or not.
Hopefully not. HTC will never send you an email requesting personal information or requiring you to click to access or update billing information.