Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 289 Fall 2016 | "My favorite part of being an HTC customer is that I'm treated with kindness, courtesy, respect and honesty." — Renee R. "The ease of having one bill with one carrier and being able to make one phone call to get questions answered. I have never talked to anyone that was not nice and polite. I never dread calling HTC!” — Sherie C. "I love that when I have a question or concern, my wait time is almost always ‘3 seconds.’ Since I bundle, if I have a question about my cell service and my internet, I can get it all done in one phone call (which is what happened just the other day). This momma of 4 doesn't have time to make multiple calls all day long for every service I have!" — Kathryn R. “HTC is the best utility company I have ever dealt with. I feel like family. All of their employees go above and beyond to give exceptional customer service at great rates.” — Jane M. “Always so helpful and great service! I've had HTC for years and wouldn't change providers!” — Tiffany C. “I love HTC. I have been a customer for over 45 years. They have always given me good service and good, friendly fellowship when I go into their office. I am proud of my hometown business. Keep up the good work, HTC.” — Rhonda H. “I've had HTC for years now and wouldn't change for anything. They basically bend over backwards to make sure their customers are taken care of. I have my cellphones, cable and internet through HTC, and everything is top-notch.” — Gunter J. “Honored to be a customer of HTC for over 40 years.” — Ruth R. “HTC has to be the best in customer service. I don't think I have ever dealt with a company that is so caring about their customers! Thanks for understanding your customers’ needs!” — Anita R. Have an HTC Happy Connection to share with us? We’d love to hear it! Comment on our Facebook page at HTC Members Share Their Happy Connections Here at HTC, we strongly believe in offering the best products at the best value for your home and business entertainment and communications — and doing it all with a smile. Unfortunately, not all telecommunications companies make customers priority one. That’s why we’ve vowed to always serve people with compassion and respect, because members should never be treated like just another number. But don’t take our word for it. Our customers say it best: