Beware phishing attempt disguised as HTC email

Phishing email

The above email has been circulating to @sccoast.net users and is an attempt to gain your personal information.

HTC would never ask you to submit your personal information via email. Some signs that emails such as this are spam can include: the address (it’s not from HTC, but cableone.net), Armstrong e-mail (HTC does not partner with other cable companies), grammatical errors and a timed request.

If you ever suspect an email of being spam, do not open it. Check the sender address and, if necessary, call to see if an email was sent.

 

North Myrtle Beach hosts Marlboro County in Thursday night showdown

Marlboro County at North Myrtle Beach

HTC continues its live high school football action this week as North Myrtle Beach hosts Marlboro County in a Class AAAA, Region 6 matchup.

The Chiefs will look to finish the season strong after consecutive losses to top-ranked Hartsville and No. 3 Myrtle Beach.

Tune in live at 6:45 p.m. Nov. 1 on Channel 4, or at HTCInc.net.

Be wary of calls from the Social Security Administration

Scam Alert

Scammers are spoofing the Social Security Administration’s (SSA) 1-800 customer service number to try to get personal information.

Here’s how it works: Your phone rings. Your caller ID shows that it’s the SSA calling from 1-800-772-1213. The caller says he/she works for the Social Security Administration and needs your personal information – like your Social Security number – to increase your benefits payments. (Or they threatens to cut off your benefits if you don’t give the information.)

According to the FTC, 1-800-772-1213 is the SSA’s real phone number, but the scammers on the phone are spoofing the number to make the call look real. 

The FTC offers the following tips to combat this latest scam:

If you get one of these calls, Hang up!

 

The SSA will not threaten you. Real SSA employees will never threaten you to get personal information. They also won’t promise to increase your benefits in exchange for information. If they do, it’s a scam.

 

If you have any doubt, hang up and call SSA directly. If you dial the number, you know who you’re getting. If a call comes in from that number, you can’t be sure it’s really SSA calling.

 

If you get a spoofed call, report it. If someone calls, claiming to be from SSA and asking for information like your Social Security number, report it to SSA’s Office of Inspector General at 1-800-269-0271 or https://oig.ssa.gov/report. You can also report these calls to the FTC at ftc.gov/complaint.

Myrtle Beach, North Myrtle Beach to square off on Thursday

North Myrtle Beach at Myrtle Beach

Because of the threat of inclement weather, this week’s high school football game between Myrtle Beach and North Myrtle Beach has been moved to Thursday.

The Chiefs and Seahawks will square off at 7 p.m. at Doug Shaw Memorial Stadium in Myrtle Beach.

HTC will broadcast the game live on Channel 4 beginning at 6:45 p.m., and online at HTCConnect.com at the same time.

HTC helps members stay connected following Hurricane Florence

Horry County, South Carolina – Being part of the local community it’s served for over 65 years, HTC wants to continue to help its members stay connected following the impacts of Hurricane Florence. 

Thus, HTC will be glad to try and work with any business or residential customer being temporarily displaced by the storm itself or by the current river flooding and requiring their service to be briefly disconnected or relocated. Residential members may call 843-365-2154 and business members may call 843-365-2155 for more information.

Significant progress has been made restoring services that were interrupted at the height of the storm with several locations across the county relying on generators.  HTC crews are also making preparations all across the county in advance of anticipated rising water levels near rivers and low lying areas.  HTC encourages members and residents who live in flood prone areas to also take the appropriate precautions.

“HTC realizes the effects of Hurricane Florence on our members and neighbors have been extensive and this is one way HTC can let them know that we don’t just work here, we also live here,” said Tom Vitt, HTC Director of Marketing. 

HTC will provide additional information and updates to all news media. 

Members of the media are asked to direct their questions to Nicole Hyman at 843-902-3838 to assist with communicating the most up-to-date information to the public. 

For more information, visit https://www.htcinc.net/severe-weather or contact Nicole Hyman, HTC Senior Marketing Coordinator, at 843-369-8498 or 843-902-3838. 

About HTC

HTC, Inc. is the nation’s largest telecommunications cooperative.  Founded in 1952, HTC celebrates over 65 years of service to Horry and Georgetown Counties as a local communications leader.  HTC offers High Speed Internet, Digital Cable, Digital Wireless, Home Security, local telephone and long distance service, and advanced business services such as Local and Wide Area Networks (LAN/WAN), Managed Networks, VOIP Solutions, WiFi Solutions, Firewall and Security services. HTC provides these services utilizing the area’s most extensive fiber optic network.

For additional information about HTC, call (843) 365-2154.

www.htcinc.net  |  Twitter: @HorryTelephone  |  Facebook:  www.facebook.com/HTCinc

Contact:  Nicole Hyman, HTC Senior Marketing Coordinator, 843-369-8498 or nicole.hyman@htcinc.net

AT&T to waive data overage during aftermath of Hurricane Florence

After a natural disaster or major tragedy, the most important help AT&T provides its customers is understanding and empathy.

AT&T will be waiving data overage in the wake of Hurricane Florence.

All approved overage offers from AT&T include: 

  • Mobility Postpaid, AT&T PREPAID (not including Cricket), Wireless Home Phone and Premium no-contract customers.
  • CRU, Consumer, and AT&T Signature Program customers

Offer #1:

Item

Details

Time Frame

12:00 a.m. Tuesday, September 11, 2018, through 11:59 p.m. Tuesday, September 25, 2018 – local time zone.

Postpaid Wireless

Talk, text, and data usage will not result in overage charges for postpaid customers based in 520 specific zip codes. The customer’s location and usage waiver is based on account billing address.

Prepaid Wireless

For AT&T PREPAID customers based in specific NPA NXX codes, they will receive zero rated voice, text and data services and extend their payment date from 12:00 a.m. Tuesday, September 11, 2018, through 11:59 p.m. Tuesday, September 25, 2018 – local time zone.

 

HTC crews working to restore service

HTC crews are currently working with Santee Cooper and Horry Electric to reestablish critical communications to wireless towers, government facilities, and HTC network offices. We have boots in the field and will continue to work on restoration as long as the weather permits. Our first priority is the network itself and then go from there. We ask for your patience as we attempt to get services restored.