UPDATE: It has been determined that power cycling your set top box and router; unplugging the power cords and plugging them back in; will now resolve the situation. Additional updates will be available on the HTC Facebook page and www.htcinc.net.
HTC is aware of an outage affecting some Digital Cable subscribers.
We sincerely apologize for the interruption in service and appreciate your patience. A server that routes the appropriate TV programming to your home is failing to provide the proper information. HTC is in contact with the manufacturer of the equipment and has escalated the issue to its critical support team.
In the interim, we encourage you to try TV Everywhere, an included service with your cable subscription that allows you to watch your favorite programming.
We will provide updates as soon as they become available.
HTC is proud to be a part of the South Carolina Floodwater Commission Horry County Service Day.
The event will be from 9 a.m. to 2 p.m. Nov. 8, with registration beginning at 8:30 a.m. There are four meeting locations: Conway City Marina, James. R. Frazier Community Center in Bucksport, Socastee Park and Yacht Basin Landing and the Town of Loris Recreation Department.
Volunteers are being sought to focus on cleaning draining ditches, culverts, canals, streams and waterways.
The work will include clearing trees, limbs, trash and debris, and removing accumulated sediment.
Volunteers with boats/watercraft are encouraged to attend and bring their boats, as some work sites in the Waccamaw River and adjacent waterways have debris and trees hindering the free flow of water.
CLICK HERE to register and take part in the event.
Horry County, SC – HTC crews have been working with other local utility companies and emergency management officials in Horry and Georgetown Counties to restore service to its members as quickly as possible after Hurricane Dorian. We are happy to report that as of 3:00 p.m. all known network outages have been repaired.
If you are an HTC member and still experiencing a service outage, please report it by dialing 611 toll free from any HTC exchange or 843-365-2186.
All HTC retail and office locations are now open, and all HTC offices are equipped as Wi-Fi hotspots. Any local resident can stop by one of the seven HTC office locations to access free wireless internet and battery charging options for handheld devices.
For more information, contact Tom Vitt, HTC Director of Marketing, at 843-369-8559 or 843-902-3727.
WARNING: The following email is a phishing attempt that did NOT come from HTC.
When trying to judge if an email is genuine, look closely at the use of grammar and sentence structure.
Should you receive this email, delete it immediately.
Dear HTC User,
Our Record Indicates your HTC Mail Account is not yet updated, which may lead to the close down of your account and its must be updated within 24 hours. Please Verify Here and follow the instructions. You’ll also need to agree to some new terms and conditions. to avoid the close down and keep enjoying our service.
HTC wireless partner AT&T knows how crucial communications are during this time and wants to help lessen the burden on customers so we can take care of what matters most – helping friends and families.
With Hurricane Dorian approaching, AT&T will waive overage charges on mobile services, giving unlimited talk, text and data for AT&T wireless and AT&T PREPAID customers in affected areas in Florida, Georgia, North Carolina and South Carolina from September 2 to September 8.
AT&T is closely monitoring Hurricane Dorian and will continue to provide updates as needed.
Those zip codes in Horry and Georgetown counties that qualify relief are:
Horry Telephone Cooperative, Inc. (HTC) is proud to announce a partnership with Horry-Georgetown Technical College (HGTC) to fund a summer STEM camp for area youth and scholarships for local public high school seniors.
The HTC STEM Summer Camp was created to expose young students to the world of STEM and the education and career opportunities available to them in the fields of science, technology, engineering, and math. The donation allowed for over 200 children from the Boys and Girls Club of the Grand Strand, the Mary C. Canty Life-Long Impacted Teens (MCC LIT), the James R. Frazier Recreation Center in Bucksport, and the Salvation Army Boys and Girls Club of Conway to attend the camp for free. HGTC professors lead the camp in areas of computer coding, coding with robotics, digital photography, virtual reality, YouTube, food science, and social media. HTC plans to offer the HTC STEM Summer Camp again in the summer of 2020.
“HTC is pleased to partner with Horry-Georgetown Technical College and our local community partners to encourage our youth to explore the world of STEM and provide scholarship opportunities for standout high school seniors,” said HTC CEO Mike Hagg.
For students at the Boys and Girls Club of the Grand Strand, this year’s camp was eye-opening and rewarding.
“The HTC STEM Summer Camp gave our teens at the Boys & Girls Club of the Grand Strand opportunities to explore the worlds of technology and science in hands-on ways they haven’t experienced,” said Boys & Girls Club of the Grand Strand CEO Dione Buonto. “Our collaboration with HGTC and HTC will inspire our youth as they continue on their educational journeys!”
Ja’Net Wade, recreation youth coordinator at the City of Myrtle Beach, agrees.
“We really enjoyed all of our STEM classes,” she said. “The hands-on, in-class experience has helped us get an in-depth understanding of the subjects and a preview of what college will be like. All of the professors were amazing as we learned so much from them!”
The HTC Cooperative Spirit Scholarship will fund 13 $1,000 scholarships each year for the next five years for one graduating senior from each public high school in Horry and Georgetown counties.
“This generous commitment from HTC will allow us to expose our talented area youth to the educational and career opportunities available to them through HGTC, and to do so at an early age,” said HGTC president Dr. Marilyn Murphy Fore. “The scholarships will make these opportunities a reality for high school students across Horry and Georgetown counties.”