FoxNews contract talks under way with HTC, other companies

HTC is working with FoxNews and other Fox channels to renew programming for 2020 at rates and terms that are fair.

FOX is seeking a double-digit rate increase that we do not believe is fair to our hard-working members.

Along with other cable companies, we will continue to negotiate with the hope of no downtime for the channels when the contract expires on Jan. 1.

Some HTC offices closed Thanksgiving weekend

Some HTC retail offices will be closed Thursday through Sunday so that our employees can enjoy the holiday with their families.

Little River, Towne Centre and Conway on US 501 locations will be open from 9 a.m. to 2 p.m. Saturday, but the remainder of the locations will be closed until Monday.

If you need technical support, that team is on call 24/7 at 843-365-2186. 

Have a safe and happy holiday.

Update: Outage affecting cable customers should be resolved

UPDATE: It has been determined that power cycling your set top box and router; unplugging the power cords and plugging them back in; will now resolve the situation. Additional updates will be available on the HTC Facebook page and www.htcinc.net.

 

HTC is aware of an outage affecting some Digital Cable subscribers.

We sincerely apologize for the interruption in service and appreciate your patience. A server that routes the appropriate TV programming to your home is failing to provide the proper information. HTC is in contact with the manufacturer of the equipment and has escalated the issue to its critical support team.

In the interim, we encourage you to try TV Everywhere, an included service with your cable subscription that allows you to watch your favorite programming.

We will provide updates as soon as they become available.

Christmas is coming, and the Hallmark Channel is counting the days with movies

Almost everyone loves the Hallmark Channel’s annual Christmas offerings.

This year should be especially festive, as the network celebrates its 10th Anniversary of the Countdown to Christmas.

Original movies began Oct. 26 and will run through Saturday, Dec. 28. Hallmark Channel even offers a Holiday Movie Checklist app you can download for the latest schedule. 

Shown below are some of the highlights of this year’s schedule, which can be seen on channel 878 (HD) and 78, or the Hallmark Movies & Mysteries on 879 (HD) or 79.

Volunteers needed for Horry County Service Day

HTC is proud to be a part of the South Carolina Floodwater Commission Horry County Service Day.

The event will be from 9 a.m. to 2 p.m. Nov. 8, with registration beginning at 8:30 a.m. There are four meeting locations: Conway City Marina, James. R. Frazier Community Center in Bucksport, Socastee Park and Yacht Basin Landing and the Town of Loris Recreation Department.

Volunteers are being sought to focus on cleaning draining ditches, culverts, canals, streams and waterways.

The work will include clearing trees, limbs, trash and debris, and removing accumulated sediment.

Volunteers with boats/watercraft are encouraged to attend and bring their boats, as some work sites in the Waccamaw River and adjacent waterways have debris and trees hindering the free flow of water.

CLICK HERE to register and take part in the event.

 

HTC reconnects members after Hurricane Dorian

Horry County, SC – HTC crews have been working with other local utility companies and emergency management officials in Horry and Georgetown Counties to restore service to its members as quickly as possible after Hurricane Dorian.  We are happy to report that as of 3:00 p.m. all known network outages have been repaired.

If you are an HTC member and still experiencing a service outage, please report it by dialing 611 toll free from any HTC exchange or 843-365-2186. 

All HTC retail and office locations are now open, and all HTC offices are equipped as Wi-Fi hotspots.  Any local resident can stop by one of the seven HTC office locations to access free wireless internet and battery charging options for handheld devices. 

For more information, contact Tom Vitt, HTC Director of Marketing, at 843-369-8559 or 843-902-3727.