Network Updates

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Upgrades Strengthen Your Network

HTC occasionally performs network upgrades that may cause a brief interruption of your services. When possible, we perform the upgrades between midnight and 6 am to minimize the impacts on you. We apologize for any inconvenience this may cause and hope you understand that occasional outages help strengthen the integrity of your network.

Our Technical Support team is available 24/7/365 to answer your questions or concerns.
We thank you for being a valued HTC member.

Network Maintenance Updates

In the event of  a major upgrade that will interrupt services to the entire network or if an emergency update is required, we will post the information here.

If you do not see information here, but are experiencing a loss of service, please call our Technical Support team at 843.365.2186.

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Hand holding remote.

Channel Lineup Updates

As of October 30, 2023, Stadium (87) has been replaced with The Nest.

Tier 1

Up to 500
Starting At


  • Stream video on 4K resolution devices
  • Good for multi-player online gaming
  • Multiple devices connected at once


Tier 2

Up to 750
Starting At


  • Buffer-free video streaming
  • Multi-player gaming with no lag
  • Crystal-clear video chat & meetings

Tier 3

Up to 1 GIG     
Starting At


  • Powers multiple smart-home devices
  • Reliably connects home security system
  • Download full HD movies in seconds