Network updates

Network Updates

Maintenance Alerts

Overnight work will affect services near True Blue

HTC will be performing maintenance on our network on Tuesday, June 11, weather permitting.

The work will be done during our maintenance window between the hours of midnight and 6 a.m. to minimize the impact on our customers. During this time some customers in Myrtle Beach, Surfside Beach, Murrells Inlet, and Garden City may experience a 20-25 minute interruption of HTC services.

If you have a security system connected to an HTC phone line that may be interrupted as well. We apologize for any inconvenience this may cause.

If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186. Thank you.

Work will cause outages on South Strand

HTC will be performing maintenance on our network on Thursday, June 13, weather permitting.

The work will be done during our maintenance window between the hours of midnight and 6 a.m. to minimize the impact on our customers. During this time some customers in Surfside Beach, Murrells Inlet, Garden City, Georgetown, and Pawleys Island may experience a 20-25 minute interruption of HTC services.

If you have a security system connected to an HTC phone line that may be interrupted as well. We apologize for any inconvenience this may cause.

If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186. Thank you.

Sun spots

Sun outages take place every year during Spring and Fall when the sun passes behind a satellite.

During these mini-eclipses, energy from the sun is captured by your earth station causing degradation in the signal.  You may experience anything from slight signal degradation to complete signal loss.

HTC customers can expect the most extreme outages between 1:30 p.m. and 6 p.m. The outage will typically only last about 10 minutes on each channel that is affected.

We apologize for this inconvenience.

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Channel lineup alerts