Network updates

Network Updates

Maintenance Alerts

Network updates will cause brief outages

HTC will be replacing equipment on Wednesday, Oct. 28, that will cause customers to lose service in some areas around Conway.

The work will be done during the normal maintenance hours of midnight to 6 a.m. to minimize impact on most customers. During this time, customers could lose services for up to 30 minutes.

If you have questions or concerns about this maintenance, please call 843-365-2186. Thank you. 

Equipment maintenance will cause brief outages

HTC will be replacing equipment on Wednesday, Nov. 4, that will cause customers to lose service in some areas around Conway.

The work will be done during the normal maintenance hours of midnight to 6 a.m. to minimize impact on most customers. During this time, customers could lose services for up to 30 minutes.

If you have questions or concerns about this maintenance, please call 843-365-2186. Thank you. 

Sun spots

Sun outages take place every year during Spring and Fall when the sun passes behind a satellite.

During these mini-eclipses, energy from the sun is captured by your earth station causing degradation in the signal.  You may experience anything from slight signal degradation to complete signal loss.

HTC customers can expect the most extreme outages between 1:30 p.m. and 6 p.m. The outage will typically only last about 10 minutes on each channel that is affected.

We apologize for this inconvenience.

Copper Retirement

Outside Blanket October 2020

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Glenns Bay Road

Singleton Ridge Road area of Conway

Harbor Towne

Caropines

 

 

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