Network updates

Network Updates

Maintenance Alerts

Fiber maintenance planned in Murrells Inlet/Garden City area

HTC will be performing maintenance on our network on Tuesday, August 21.

The work will be done during our maintenance window between the hours of midnight and 5 a.m. to minimize the impact on our customers. During this time some customers in Murrells Inlet and Garden City may experience a 5-10 minute interruption of HTC services.

If you have a security system connected to an HTC phone line that may be interrupted as well. We apologize for any inconvenience this may cause.

If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186

Maintenance will affect members living in Grande Dunes

HTC will be performing maintenance on our network on Friday, Aug. 24.

The work will be done during our maintenance window between the hours of midnight and 5 a.m. to minimize the impact on our customers. During this time some customers near Terra Verde Drive in Myrtle Beach may experience a 5-10 minute interruption of HTC services.

If you have a security system connected to an HTC phone line that may be interrupted as well. We apologize for any inconvenience this may cause.

If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186

Sun Spots

Sun outages take place every year during the Spring and Fall when the sun passes behind a satellite. During these mini-eclipses, energy from the sun causes degradation in the video signal. Video customers may experience anything from a slight signal degradation such as tiling to complete signal loss.

The outages will be gradual and slight on the first and last days of the cycle, reaching a peak during mid-cycle when the sun is located directly behind the satellite. The exact date, time and severity of these outages will vary.

The fall cycle will last several weeks in October. If you experience outages longer than 15 minutes, please contact our Repair Department at 843-365-2186.

Copper Retirement

Glenns Bay Road

Singleton Ridge Road area of Conway

Harbor Towne

Caropines

 

 

Scrambled TV

Channel lineup alerts 

HTC welcomes Grand Strand TV

Viewers can now peruse the best the Grand Strand area has to offer from the comfort of their own home. 

Grand Strand TV is now on HTC Digital Cable in Horry County. Viewers can watch the looping features on area attractions, shopping, restaurants, hotels and more. 

Tune in on channel 17.