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Network updates

Network Updates

Maintenance Alerts

Upgrades will cause brief outages in Aynor area

HTC crews will be working on a network upgrade on Tuesday, March 31, that will affect all services for up to 30 minutes in the Aynor area.

The work will be done between the usual hours of midnight to 6 a.m. to lessen the impact on most members. We apologize for any inconvenience.

If you have questions or problems after the maintenance, please call our Technical Support team at 843-365-2186.

Upgrades will cause brief outages in Conway area

HTC crews will be working on a network upgrade on Friday, April 3, that will affect all services for up to 30 minutes in the South Conway area..

The work will be done between the usual hours of midnight to 6 a.m. to lessen the impact on most members. We apologize for any inconvenience.

If you have questions or problems after the maintenance, please call our Technical Support team at 843-365-2186.

Maintenance to affect all cable modems

HTC crews will be working on a network upgrade on Tuesday, April 14, that will affect all cable modems for up to 30 minutes..

The work will be done between the usual hours of midnight to 6 a.m. to lessen the impact on most members. We apologize for any inconvenience.

If you have questions or problems after the maintenance, please call our Technical Support team at 843-365-2186.

Sun spots

Sun outages take place every year during Spring and Fall when the sun passes behind a satellite.

During these mini-eclipses, energy from the sun is captured by your earth station causing degradation in the signal.  You may experience anything from slight signal degradation to complete signal loss.

HTC customers can expect the most extreme outages between 1:30 p.m. and 6 p.m. The outage will typically only last about 10 minutes on each channel that is affected.

We apologize for this inconvenience.

Copper Retirement

Outside Plant Blanket 2020-2

Outside Plant Blanket 2020-1

Outside Plant Blanket 2019-1

Outside Plant Blanket 2018-1

Glenns Bay Road

Singleton Ridge Road area of Conway

Harbor Towne

Caropines

 

 

Scrambled TV

Channel lineup alerts

There are no channel lineup alerts at this time.