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Network Updates

Upgrades Strengthen Your Network

HTC occasionally performs network upgrades that may cause a brief interruption of your services. When possible, we perform the upgrades between midnight and 6 am to minimize the impacts on you. We apologize for any inconvenience this may cause and hope you understand that occasional outages help strengthen the integrity of your network. Call 843-365-2186 for questions or concerns, and again, we appreciate your patience and cooperation.

Network Maintenance

Maintenance could result in outages

No scheduled updates at this time.

Maintenance will cause outages

No scheduled updates at this time.

Channel Lineup Updates

July 31, 2022: HBO is terminating the Cinemax GO (Max GO) service.  Currently available through TV Everywhere.

September 1, 2022: Outside Television is permanently discontinuing Outside TV.  This channel is part of the Passport Plus lineup.


Sun Spots

Sun outages take place every year during Spring and Fall when the sun passes behind a satellite.

During these mini-eclipses, energy from the sun is captured by your earth station causing degradation in the signal. 

You may experience anything from slight signal degradation to complete signal loss. HTC members can expect the most extreme outages between 1:30 p.m. and 6 p.m. The outage will typically only last about 10 minutes on each channel that is affected.