Network updates

Network Updates

Maintenance Alerts

Customers will lose services temporarily 

HTC will be updating its network on Aug. 13, which may result in a disruption of service for some customers.

The work will take place between the normal maintenance hours of midnight and 6 a.m. in order to reduce the impact on most customers. 

We apologize for any inconvenience this may cause. If you have questions about this construction, please call 843-365-2186. Thank you.

Upgrades will cause outages 

HTC will be updating its network on Tuesday, Aug. 18, which may result in a disruption of service for some customers.

The work will take place between the normal maintenance hours of midnight and 6 a.m. in order to reduce the impact on most customers. 

We apologize for any inconvenience this may cause. If you have questions about this construction, please call 843-365-2186. Thank you.

Upgrades to network will cause brief outages

HTC will be updating its network on Wednesday, Aug. 19, which may result in a disruption of service for some customers.

The work will take place between the normal maintenance hours of midnight and 6 a.m. in order to reduce the impact on most customers. 

We apologize for any inconvenience this may cause. If you have questions about this construction, please call 843-365-2186. Thank you.

Maintenance may cause outages in Conway area

HTC will be updating its network on Tuesday, Aug. 25, which may result in a disruption of service for some customers in the Conway area.

The work will take place between the normal maintenance hours of midnight and 6 a.m. in order to reduce the impact on most customers. 

We apologize for any inconvenience this may cause. If you have questions about this construction, please call 843-365-2186. Thank you.

Maintenance will cause outages in Conway area

HTC will be updating its network on Thursday, Aug. 27, which may result in a disruption of service for some customers in the Conway area.

The work will take place between the normal maintenance hours of midnight and 6 a.m. in order to reduce the impact on most customers. 

We apologize for any inconvenience this may cause. If you have questions about this construction, please call 843-365-2186. Thank you.

Sun spots

Sun outages take place every year during Spring and Fall when the sun passes behind a satellite.

During these mini-eclipses, energy from the sun is captured by your earth station causing degradation in the signal.  You may experience anything from slight signal degradation to complete signal loss.

HTC customers can expect the most extreme outages between 1:30 p.m. and 6 p.m. The outage will typically only last about 10 minutes on each channel that is affected.

We apologize for this inconvenience.

Copper Retirement

June 2020

February 2020

October 2019

May 2019

November 2018

Glenns Bay Road

Singleton Ridge Road area of Conway

Harbor Towne

Caropines

 

 

Scrambled TV

Channel lineup alerts

TBN, QVC moving on July 1

On July 1, 2020, TBN (Trinity Broadcast Network) will move from Channel 11 and 811 to Channel 22 and 822.  QVC will move from Channel 22 and 822 to Channel 11 and 811.  Both channels will remain part of the Basic Cable package.