Network updates

Network Updates

Maintenance Alerts

Maintenance will affect South Conway customers

HTC will be performing maintenance on our network on Friday, August 23.

The work will be done between the hours of midnight and 6 a.m. to minimize the impact on our customers. During this time some Business customers may experience a 5 minute interruption of HTC internet and data services.

We apologize for any inconvenience this may cause.

If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186. Thank you.

Network tasks may interrupt service

HTC will be performing maintenance on our network on Wednesday, August 28.

The work will be done during our maintenance window between the hours of 3 a.m. and 6 a.m. to minimize the impact on our customers. During this time some customers may experience a 10 minute interruption of HTC phone service.

We apologize for any inconvenience this may cause.

If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186. Thank you.

Maintenance could cause brief outages

HTC will be performing maintenance on our network on Wednesday, September 4.

The work will be done during our maintenance window between the hours of 3 a.m. and 6 a.m. to minimize the impact on our customers. During this time some customers may experience a 10 minute interruption of HTC phone service.

We apologize for any inconvenience this may cause.

If you have questions or concerns, please call our Repair Department by dialing 611 from any HTC line or 843-365-2186. Thank you.

Sun spots

Sun outages take place every year during Spring and Fall when the sun passes behind a satellite.

During these mini-eclipses, energy from the sun is captured by your earth station causing degradation in the signal.  You may experience anything from slight signal degradation to complete signal loss.

HTC customers can expect the most extreme outages between 1:30 p.m. and 6 p.m. The outage will typically only last about 10 minutes on each channel that is affected.

We apologize for this inconvenience.

Copper Retirement

Outside Plant Blanket 2019-1

Outside Plant Blanket 2018-1

Glenns Bay Road

Singleton Ridge Road area of Conway

Harbor Towne

Caropines

 

 

Scrambled TV

Channel lineup alerts

Enjoy the ACC Network beginning Aug. 22.

You can tune in to all things Atlantic Coast Conference on channel 867 (HD) and channel 67 (SD). The ACC Alternate channel can be found on channels 868 and 68.