Expert SUPPORT for YOUR Services

Call our Member Services or Technical Support team.
They are dedicated, live, local and ready to help you manage your services or troubleshoot any issues.

Looking for a fast answer? Try our Live Chat, your virtual assistant. Available during Member Services hours.

Chat with Us

Use the online Live Chat feature to properly connect with a knowledgeable HTC agent when time is of the essence. Simply tap on the pop-up Chat icon on your screen and an agent will join you.

Phone Support

Account & Member Services
843.365.2154 or 800-824-6779
Monday-Friday 8 am – 8 pm
Saturday 8 am – 6 pm
For the fastest response, chat with an HTC agent.

Technical Support
24 hours a day, 7 days a week
843.365.2186
For the fastest response, chat with an HTC agent.

Self-Help Support

Expert support resources for your services is at your fingertips. Browse a comprehensive collection of support topics and troubleshooting solutions. It’s your go-to destination for quick tools, tips, and tricks to help you with your services. Visit Support Site

In-Person Support

Visit one of our local retail stores for in-person support and account assistance. We’ve got stores conveniently located throughout our service area so you’re sure to find one near you. Find Your Nearest Store

Online Support

Support is a tap away. Simply submit the form and we’ll contact you.

Looking for Service?

Explore your options and build a plan customized JUST for you!

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This form is intended to support existing HTC members. If you’re an existing member, please continue with the for below. If you’re not currently a member and would like information about starting service, please use our New Service Inquiry page instead.