Contact Us

Customer Support

Expert SUPPORT for YOUR Services

Call our Member Services or Technical Support team.
They are dedicated, live, local and ready to help you manage your services or troubleshoot any issues.

Looking for a fast answer?  Try our Live Chat, your virtual assistant. Available during Member Services hours.

New to the Area? New Home? Looking for a New Service Provider?

Connect with HTC!

Request Help Online

Submit this form and a representative will quickly respond to your request.

Telephone icon

Member Services
Monday – Friday 8 am – 8 pm
Saturday 8 am – 6 pm
843-365-2154

Technical Support
24 hours a day, 7 days a week
843-365-2186

Email icon

Mailing Address
HTC
PO Box 1820
Conway, SC 29528

Media Inquiries

Tier 1

Up to 500
Mbps
Starting At
$49
95

MO

  • Stream video on 4K resolution devices
  • Good for multi-player online gaming
  • Multiple devices connected at once

MOST POPULAR

Tier 2

Up to 750
Mbps
Starting At
$59
95

MO

  • Buffer-free video streaming
  • Multi-player gaming with no lag
  • Crystal-clear video chat & meetings

Tier 3

Up to 1 GIG     
Starting At
$74
95

MO

  • Powers multiple smart-home devices
  • Reliably connects home security system
  • Download full HD movies in seconds