Self-Service Technical Support
At HTC, we believe in providing fast, reliable technical support when it comes to your communications needs. Whether it’s help managing your services or troubleshooting issues, we’re here for you. Our support site has valuable resources like how-to videos and support articles to help you get the answers without picking up the phone.
Plus, you can get fast answers when you chat online using our virtual assistant*.
Visit our Support Pages to learn more and get the answers you need!
*available during Call Center hours
Some of my smart devices can only be recognized in 2.4. How do I get my router to recognize a 2.4 device?
We’re updating our support site to include instructions on how to switch between 2.4 and 5ghz. In the meantime, please reach out to our Technical Support team for assistance. They are available 24/7 at 843.365.2186.
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