HTC Holiday Retail Hours

The HTC family wants to wish you and your family a Merry Christmas. While 2020 has been filled with challenges, the holiday season is the time of year to slow down and appreciate the small moments we often overlook.

There’s no place like home for the holidays, and we hope yours is filled with joy and good health.

For the last-minute shoppers, HTC retail locations are open and offer the latest in tech gadgets. Grab a tablet for your teen and upgrade your smartphone. Plus, now through the end of the year, you’ll receive up to three FREE Amazon Fire TV Sticks when you sign up for HTC TV MAX.

As the holidays approach, the retail location hours will be adjusted so our employees can enjoy time with their families. HTC holiday retail hours are below:

  • On Thursday, Dec. 24, retail offices will be open from 8 a.m. to 2 p.m. The residential contact center will be open from 8 a.m. to 4 p.m. 
  • On Friday, Dec. 25, all retail offices and the residential contact center will be closed.
  • On Friday, Jan. 1, all retail offices and the residential contact center will be closed.


The HTC technical support team will be available 24/7 at 843-365-2186 should you have issues.

Three Ways Home Automation Lowers Energy Costs

As the winter season ushers in cooler temperatures, your monthly energy cost can spike. Home automation systems are designed to regulate energy use, lowering your expenses while still allowing you to customize your home’s environment.

The HTC Connected Home Security works in a number of ways to decrease your costs. Our top three money-saving benefits include:

  • Connected lights: It’s never been easier to turn off lights you or the kids mistakenly left on when you’re away from your home. With a push of a button from your smartphone, lights can be flipped on or off. Connect light automation with motion detectors on the HTC Connected Home Security system so light will always be available when you need it. Plus, you can program lights throughout your home to dim or brighten at certain times of the day or evening to create an inviting atmosphere.
  • ‘Just right’ temperature: Program your home’s thermostat to decrease heating or cooling efforts when no one is home. Just before everyone return for the evening, program the thermostat to adjust to a comfortable temperature. You can set the thermostat to fall in line with other automated functions, like fans, shades, or lights.
  • All systems off: When you run out the door in a hurry, leave with confidence knowing you can turn off all lights, electronics, and appliances that are connected to your HTC Connected Home Security system. No more wondering if you remembered to turn off the coffee pot or locked the door. An automated home does it all.

Enjoy the many benefits of a home automation system when you partner with HTC. The HTC Connected Home Security system is powered by, a leader in home automation and safety. Use this holiday season to lower your energy costs and simplify your life with technology. Explore the many features of the HTC Connected Home Security service.

HTC TV MAX is the Best Way to Watch Bowl Games


HTC TV MAX packages offer a plethora of college football games, and right now, when you sign up for the HTC in-home streaming video service, you’ll get up to three free Amazon FireTV Sticks.

While you’re staying warm inside this holiday season, watch your favorite teams battle it out in a full schedule of bowl games. HTC TV MAX is the new high-definition, in-home streaming video service available with HTC High Speed Internet.

When you sign up, HTC will provide you with up to three free Amazon FireTV Sticks, the preferred streaming device for the service. Watch your favorite channels in HD, pause and rewind live television, restart shows from the beginning and get up to 300 hours of DVR space – all without the need for a Set Top box.

Make your winter at home a little more cheerful with HTC TV MAX and the best bowl games. Call 843-365-2154 to order TV MAX and grab your free Amazon FireTV Sticks before they’re gone.

HTC Will Live Stream Beach Ball Classic, United Bank Holiday Invitational Games


For many, the holiday season is filled with gift-giving and carols. For others, it’s the hardwood and dunk contests. The Beach Ball Classic in Myrtle Beach will tip off December 26 at the Myrtle Beach Convention Center.

HTC is a sponsor of the annual event and will live stream the games on Since seating is limited for this year’s games, you can see all the action from your computer or smartphone. Check out a list of this year’s teams and schedule.

In addition, HTC will stream the semi-finals and finals of the United Bank Holiday Invitational scheduled for Dec. 21-22. The United Bank Holiday Invitational schedule is available online. The tournament will feature 24 teams, featuring top women’s basketball talent from South Carolina and neighboring states.

When you connect to the Beach Ball live stream via HTC High Speed Internet, you’ll watch with fewer buffering interruptions because HTC internet speeds just got faster! Look for more information about our upgraded speeds coming soon to your inbox and mailbox.

HTC Increases Broadband Access in Marion and Georgetown Counties

HTC is now serving portions of rural Marion and Georgetown counties with high-speed internet.

The Cooperative’s expansion into these two counties was made possible by a $2.5 million grant from the South Carolina Broadband Infrastructure Program (BIP), and a matching investment by HTC. This funding will support broadband expansion projects in the Gresham and Britton’s Neck communities along Highways 378, 908, and 41 in Marion County, as well as the North Santee Community and the South Island Community in Georgetown County.

This grant program, funded by the federal Coronavirus Aid, Relief and Economic Security (CARES) Act and established by the South Carolina General Assembly Act 142, was created by the South Carolina Office of Regulatory Staff (ORS) to provide high-speed broadband internet access to unserved South Carolinians who have been directly impacted by COVID-19.

According to FCC data, nearly 30% of all Marion County residents and 50% of rural Marion County residents lack access to high speed internet, which is defined as 25/3 Mbps. In Georgetown County, 11.8% of residents and 27.3% of rural areas of the county are without access to broadband. HTC takes the opportunity to invest in programs like BIP to help close the digital divide.

HTC must adhere to a strict completion deadline imposed by state and federal regulations, creating a conservative number of locations that will be served in these initial projects.

The Cooperative will continue to work with local, state, and federal officials to secure additional funding to expand broadband access in Marion and Georgetown counties.

To find out whether you are in the new HTC service areas in the two counties and to sign up for service, call 843-765-2836 or visit

Now Available: HTC My Account App

Get access to nearly every aspect of your HTC services from your mobile device with the HTC My Account app, now available for download from the Google Play and App Store. You can now customize your services and how you connect with HTC from anywhere.

From the app, you can pay your bill, modify service details, or request support via your smartphone or tablet. The My Account app is designed to put the power of HTC at your fingertips.

Customize Your HTC Experience

Receive email reminders when your statement is available or enroll in automatic payments, and never worry about a late fee or missed payment again. Plus, in less than 10 seconds, you can switch to a paperless monthly statement from HTC.

When you want to change your Wi-Fi name or password, you don’t have to contact technical support. Make the change yourself on the My Account app. Simply log into My Account and make your desired changes.

When you need to adjust or add service features, the My Account app is the place to go. Explore the different services offered and decide which works best for your family.

Your HTC Digital Cable or HTC TV MAX service is accompanied by a TV Everywhere account. You can use the My Account app to access TV Everywhere. With an HTC TV Everywhere username and password, you can view some of the best shows, movies and live streams from the most popular networks. Use TV Everywhere on your laptop, iPhone, iPad, Android Smartphone or gaming system.

Download My Account

The app is free and available in the Google Play Store and App Store. It’s the easiest way for you to pay your bill and view your account details in one place. Download the new HTC My Account app in your app store now!