Don’t Be Afraid to Ask About Technical Support
At HTC, we believe in providing fast, reliable technical support when it comes to your communications needs. Whether it’s help managing your services or troubleshooting issues, we’re here for you with how-to videos and support articles. Plus, you can get fast answers when you chat online using our virtual assistant. Visit our support page to learn more and get the help you need!
I keep seeing and hearing commercials from AT&T about ordering your I phone 16 for a reduced rate? Does HTC have the reduced rate?
Providing you’re eligible for an update, yes. Visit your nearest HTC retail location to get more details on the new iPhone from AT&T.
I want to know why my internet speed varies so wildly. I am paying for 750 mb speed. I get anywhere from 20mb to 400 mb. It seems in the evening that it is worse. Constantly below 100 mb. One or two days a week we might get an acceptable speed. If the problem was at my house it would the same crap every day. You are either throttling my connection or something is wrong in the neighborhood.
HTC does not throttle speeds, so the issue is something else. It could be the age of the equipment you are using to test the speeds, interference from items in your home (like your microwave), or perhaps you need a wi-fi boost. Check this page on wi-fi tips (https://www.htcinc.net/support/internet/wi-fi-tips/) and then speak with a member of our Technical Support team to help optimize your internet experience (843.365.2186).