Stay Connected Your Way: Customize Your Notification Preferences in My Account
At HTC, we know that every member communicates differently. Some prefer email, others rely on text messages, and many want both.
That’s why we’re excited to introduce Notification Preferences in My Account, a new feature that gives you more control over how and when you hear from us.
Your Communication, Your Choice
With Notification Preferences, you can personalize how HTC delivers important information to you. Simply log in to My Account and choose your preferred notification channels:
- Text Message (SMS)
- Both Email and Text
No more worrying about missing important updates or receiving messages through channels you don’t regularly use.
Customize the Information That Matters Most
In addition to selecting your preferred notification channel, you can choose which types of notifications you’d like to receive.
Account Notifications
Stay informed about important account-related updates, account changes, and other essential information related to your membership.
Billing Notifications
Receive reminders, payment confirmations, billing alerts, and other updates that help you manage your account and avoid surprises.
Service Notifications
Get timely information about service-related events, including outages, maintenance activities, restoration updates, and network improvements that may affect your services.
Education & Promotion Notifications
Learn about new products, services, technology tips, community events, special offers, and ways to get even more value from your HTC services.
Why Set Your Preferences?
Customizing your notification settings helps ensure you:
- Receive important information through the channels you prefer
- Stay informed about service-impacting events
- Get timely billing and account updates
- Learn about products, services, and special offers that interest you
- Reduce unwanted communications by selecting only the categories that matter to you
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Easy to Update Anytime
Your preferences aren’t permanent. As your needs change, you can log in to My Account anytime and update your selections with just a few clicks.
Take Control of Your Notifications Today
Make sure you’re receiving the right information, at the right time, through the right channel. Log in to My Account and customize your Notification Preferences to stay connected your way.