If your refund is more than $100.01, a check will be mailed to the address on file.
 
If your refund is less than or equal to $100, you will see the appropriate amount credited on your HTC bill by mid-September in lieu of receiving a check. The refund will be identified as “Capital Credit Refund” on the bill. HTC implemented this procedure to provide an immediate benefit to our members and saves both the Cooperative and its members thousands of dollars in mailing and processing costs.

If your Capital Credit Refund is $100.01 or more, you will receive a check. If it is $100 or less it will be applied to your bill.

As a Cooperative, profits earned are returned to our members as Capital Credit Allocations.

No. The information listed is to notify members of their portion of the Capital Credit Allocation.

The HTC Board of Directors review the Cooperative’s financial standing yearly and when possible, they vote to retire Capital Credits and reward members.

If you have questions or need to make changes, you can contact a Member Relations Associate at one of our retail locations or by phone at 843-365-2154.

Allocations are based on the amount of services a member utilized the previous fiscal year. This annual allocation amount is added to your overall membership capital credits balance, which reflects all the years in which you had service with HTC.

Refunds occur when your Board of Directors approve a capital credits retirement. This involves refunding a portion of your overall membership capital credits balance. The rotation of these funds over time allows the cooperative to build and maintain networks, rights of way and other needs to ensure reliable service. It also reduces the need for loans, which keep costs down for members while still allowing for refunds to HTC members.