The wait is over!
HTC is Here To Connect the Town of Surfside
Get ready to experience the power of a fast, reliable internet connection.
The area’s largest fiber-optic network, backed by totally local service, is coming to Surfside.
As we prepare for this project, keep an eye out on your mailbox for additional information, which will be mailed soon.
To help you learn more about HTC’s construction process, you can view this resource guide and view the video below. *
In addition, you can explore all the features, packages and pricing for HTC Internet here.
HTC is excited to become your dependable internet provider, a trusted community partner AND welcoming you as a member of our cooperative.
Have questions about the Easement Letter?
View our list of frequently asked questions. Once your questions and concerns have been addressed, please sign and return the letter so HTC can complete building your new network.
This means we are open to sharing our easement corridor with other utilities or property owner needs. These easements do not restrict the property owner or other easement holders. Our only request is the ability to access our facilities once installed.
Signing this easement does not mean HTC will install facilities to any structures on your property. These easements simply allow us to build infrastructure adjacent to roadways to prepare our network for future service in your community.
Utilities that do purchase easements typically require exclusive rights, which often come with strict covenants and restrictions.
However, if the existing right-of-way is already occupied, we may need to place infrastructure on private property. As noted in the attached FAQ, we strive to cluster above-ground or at-grade equipment with other utilities to minimize visual and landscaping impacts.
This will allow HTC to use no more than a 10-foot corridor on private property only when necessary.
We install conduit and access points along both sides of the road right-of-way during initial construction, reducing the need for future roadwork each time a customer requests service. When service is requested, the only impact should be from the road right-of-way to the homeowner’s property.
We coordinate with other utilities, communicate progress, and place utility locate tickets (visible as painted markings) to prevent damage. However, in some cases, existing utilities may be inaccurately marked, leading to unintentional damage.
If homeowners are aware of their locations, we encourage them to inform our construction crews or contact our lead, John Mishoe. While many property owners may not know the exact locations, HTC and its contractors will work to repair any damage caused by our construction.
Should any property owner have questions including the precise location of the proposed facilities along their property, they can reach out to the phone number or email address on the cover letter and someone from our engineering team will contact them.
*In order for all steps noted in the resource guide and video to take place, you must sign up for HTC Internet service. Residents will be advised by mail when orders can be placed.
