The Affordable Connectivity Program
HTC is participating in the Affordable Connectivity Program (ACP), a federal government program that provides eligible households with a discount on internet service. The ACP will provide a temporary discount of up to $30 on internet bills for households that meet income eligibility requirements. It’s important to note, HTC does not determine a household’s eligibility. The member will receive approval for the program from the USAC’s National Verifier and the member will provide HTC with an enrollment code for verification.
Am I eligible for the Affordable Connectivity Program?
You are eligible if:
- Your household has a combined income at or below 200% of the Federal Poverty Guidelines
- A member of your household participates in certain assistance programs, such as SNAP, Medicaid, WIC, Veterans Pension or Survivor Benefits, Supplemental Social Security Income (SSI), Federal Housing Assistance, or Lifeline.
- A member of your household receives benefits under the free and reduced-price school lunch program or breakfast program, including through the USDA Community Eligibility Provision* during the current school year; This includes households with a student enrolled in a school or school district where every student receives this benefit; or
- A member of your household received a Federal Pell Grant during the current award year.
There is a limit of one benefit per household per month. Eligible households may apply this discount to any of the current HTC internet tiers. Once the ACP ends, participating households will be subject to the undiscounted rates and general terms and conditions at the end of the program to continue to receive service.
HTC is not able to provide the ACP discount directly to households that pay their HOA or landlord for their internet service. The HOA or landlord must initiate an ACP discount process with HTC, pass the discount on to the household, and maintain detailed documentation supporting this process. HOAs and landlords are not obligated to participate in ACP.
Enrollment is Open! It’s easy to apply!
Follow the simple 2-step process below, or stop by one of our retail locations and an HTC Member Services Representative will guide you through the application.
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The Affordable Connectivity Program (ACP) is a federal government program that reduces the customer’s broadband Internet access service bill by up to $30. Households will be subject to HTC’s undiscounted rates and general terms and conditions if the program ends, if they transfer their benefit to another provider but continue to receive service from the current provider, or upon de-enrollment from the Affordable Connectivity Program. Subscribers whose total bill exceeds $30 will be responsible for the remaining balance after the ACP discount is applied. Providers may disconnect a household’s ACP-supported service after 90 consecutive days of non-payment. Subscribers may apply the ACP benefit to any broadband service offerings at the same terms available to households that are not eligible for ACP-supported service. Households may obtain broadband service supported by the ACP program from any participating provider of their choosing and may transfer my ACP program benefit to another provider at any time. There is a limit of one benefit per household per month. The Affordable Connectivity Program’s Consumer Complaint Center can be reached by calling (877) 384-2575 or by visiting the Center’s website.
The FCC has determined for the 2023-2024 school year that any households with a child enrolled in Horry, Georgetown or Marion County schools automatically qualifies for for ACP. The CEP is a determination made by the federal government on an annual basis and is subject to change to future school years, which means the ability to receive the ACP discount based on this qualifying program is also subject to change.