AutoPay is a free, safe, automatic and recurring payment program that allows you to pay your bill automatically each month using a linked bank account or credit card to your HTC My Account profile.

All members can take advantage of the convenience of AutoPay. Plus, members enrolled in paperless with AutoPay may receive a monthly discount.

Follow the instructions found here to setup your AutoPay.

You can enroll using a savings account, checking account, credit card or debit card.

You’re in control of your payment date and can choose the day of the month that best meets your needs. Payments are withdrawn approximately two days before the bill due date.

It can take up to two bill cycles for AutoPay to start. Pay as usual until you see AutoPay in one of these places:
• Paper bill: Look in the upper right corner of the first page.
• Online: Go to your HTC My Account profile and check the total balance section.
• Ebill: Look for the AutoPay section that will read on or off indicating your status.

1. Sign in to My Account using your username and password.
2. Click on manage AutoPay.
3. Confirm your selections and click submit.
4. You will receive an email confirmation of your AutoPay changes.

You’ll be notified by email if AutoPay is declined, or you have an unprocessed payment. If AutoPay fails, you must make other payment arrangements, and you may be unenrolled from AutoPay.

Yes, you can make a one-time payment any time even if your set up for AutoPay. If you make a one-time payment for the full amount of your balance your next AutoPay payment will be skipped. If your one-time payment is less than the balance due, the remainder will be paid via AutoPay. Keep in mind, if you make a one-time payment near your AutoPay date and your automatic payment is already in process, it could result in a duplicate payment.

Canceling your account doesn’t automatically cancel AutoPay. You must cancel AutoPay separately. Complete the following steps to cancel AutoPay from your account at any time.
1. Sign in to My Account using your Username and password.
2. Click on Manage AutoPay.
3. Confirm your selection and click submit.
4. You will receive an email confirmation of your AutoPay cancellation.

Yes, when certain requirements are met, HTC offers a monthly discount.

To be eligible for the AutoPay and paperless discount each month, you must met the following requirements:
• Be on an eligible monthly internet plan.
• Be enrolled in both AutoPay and paperless billing at the time of bill processing.
• Be current on your bill by paying the prior month’s bill by its due date. Any AutoPay discount will not apply if your account is or becomes past due.
• Bill must be greater than the discount to receive the full credit.
If any of these qualifying actions are altered, your credit will be revoked. HTC reserves the right to discontinue the discount at any time at its sole discretion.

When you combine AutoPay and paperless billing to your account, you can get a $5 per month credit for eligible internet plans. Speak with a Member Relations Associate for full details.

The AutoPay and paperless discount is $5 per month per billing account when all requirements have been met.

The discount will be reflected within two billing cycles of enrollment date.