Password Reset

Password Reset Instructions for Your HTC Services

With all the passwords to remember, it’s no doubt that we may forget our login information.  HTC has multiple passwords for the various services offered.  With the HTC My Account App, you can quickly and easily gain access.  

Click on the application tab for instructions:

Q: What if I forgot my HTC My  Account password?

Click the Forgot Password link on the My Account login page.

Managing your HTC accoount

Enter your email address associated with your online member profile, the recaptcha code listed on the page and click “Send Reset Email.”

Managing your HTC account

You will see verification that the password recovery is in progress.

Recovery Email Sent message

You will receive an email notification.  Click on the Recover Password and it will take you back to HTC My Account.

Resetting your password for your HTC account

Create and confirm a new password, enter the recaptcha code and click Reset Password.

Resetting your password on HTC

You will receive an email confirmation that the process has been completed.

Resetting your HTC account password

 

Q: How do I reset my Wi-Fi password?

To change your Wi-Fi password, log into HTC My Account and click on Manage My Services.

Managing your HTC services

On the ‘My Services Overview’ page, click on the Internet link.

Managing your internet services

Scroll down and click on the My Home Wi-Fi tile.

Managing your home wi-fi settings

On the In-Home Wi-Fi Settings page, make any necessary changes to your Wi-Fi Password or Wi-Fi Network Names and click Save Changes.

Managing your home Wi-Fi settings

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Q: How do I reset my @sccoast email password?

Please note: HTC no longer offer @sccoast email accounts as part of our services.  If you have an sccoast email account, it will remain active as long as you access it at least once every 120 days. If you do have an account, you can manage it as outlined below.

The email is supported on all devices. If you are experiencing issues with connection on any device, please call our Technical Support team at 843.365.2186.

To change your @sccoast email password, log into HTC My Account and click on Manage My Services.

Managing your HTC services

On the ‘My Services Overview’ page, click on the Internet link.

Managing your internet services

Scroll down and click on the Manage Email.

Managing your email

On the ‘Manage sccoast.net Email’ page, click Edit to the right of your @sccoast email address.

Changing your password

Enter the new password for your @sccoast email and click Save Changes.

Changing your password

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Q: How do I reset my TV Everywhere password in My Account?

To change your TV Everywhere password, log into HTC My Account and click on Manage My Services.

Managing your HTC TV Max

On the My Services Overview page, click on the blue Video link.

Managing your TV access

Scroll down and click on the Access TV Everywhere tile.

Managing your TV Everywhere access

On the Manage TV Everywhere Access page, click on the blue Edit button on the right.

Managing your TV Everywhere access

Enter the new password for your TV Everywhere account and click Save Changes.

Managing your TV Everywhere access

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Q: How do I reset my HTC TV MAX Password in My Account?

To change your HTC TV MAX password, log into HTC My Account and click on Manage My Services.

Managing HTC TV Max account

On the My Services Overview page, click the HTC TV MAX link.

Managing HTC TV Max account

Scroll down and click on the Access HTC TV MAX.

Managing HTC TV Max account

On the Manage HTC TV MAX Access page, click on the blue Edit option on the right.

Managing HTC TV Max account

Enter the new password for your HTC TV MAX account and click Save Changes.

Managing HTC TV Max account

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