HTC TV MAX Support

user profile pic graphic

Creating User Profiles

Set up to 5 different profiles for various member of the household. HTC TV MAX will capture the individualized watch history for each profile and offer personalized recommendations based on content viewed.

These work similar to Netflix profiles, where upon opening the HTV TV MAX app, one can choose which profile they wish to watch and the experience is catered towards that particular profile’s tastes and behavior.

To set up profiles, bring up the Main Menu and move over to the Settings Icon and press OK or swipe with an Apple remote.

Note: It is not required to create a profile if a personalized experience with custom recommendations based on viewing habits is not desired. The HTC TV MAX viewing features will work with or without a profile.

Settings on tv who is watching

How do I set up Parental Controls?

To restrict available content by ratings on HTC TV MAX, activate Parental Controls. Parental Controls constrain full view access to content rated R, TVMA, or NC17 unless a PIN is entered. Full access to the content resumes after entering the correct PIN.

It is highly recommended to at least set up a PIN number if you’d like to restrict mature content. This will need to be entered prior to viewing any programs rated R, TVMA, or NC17.

Settings on tv

The Parental Controls setting is either enabled or disabled and is accessed in the Settings section.

At first access, the user will be asked to create a 4-digit Personal Identification Number (PIN). This PIN number will be used to restrict access to the Parental Controls and mature content.

One can also change or reset their PIN from this menu.

Note: Content that is restricted by the Parental Controls setting will still be viewable through the Picture in Picture display. Parental Controls are predicated on the content being rated. On occasion, one may encounter some programming not rated by the content provider.